Returns + Exchanges

Returns
If for any reason you are not satisfied with your jewelry or accessory or clothing purchase, Yvette Mandell, Inc. will accept merchandise for exchange or merchandise credit within 10 days. No returns will be accepted after this 10 day period. Returns and exchanges are offered only for items that have not been worn, altered or washed and with ALL tags attached. Shipping charges on returned merchandise is non-refundable. All custom orders of any kind are non-refundable and final sale. Sale items are final sale.

Return Authorization
All merchandise must be approved for returns or exchanges by emailing  yvette@yvettemandell.com for a customer return/exchange number (RA number). Customer RA number must be written on top of the return box for exchange/return acceptance. Merchandise without exchange/return numbers will be refused. We cannot assume responsibility for lost or stolen packages. In order to expedite the process please use an insured carrier such USPS Priority mail, Fed Ex or UPS.

Send merchandise to:
Yvette Mandell
Attn: Returns Department
2 Colonial Drive
Newport Beach, CA 92660
949-836-3955

If any of your items purchased are received with any damages or we have shipped you the incorrect item, please inform us right away and we will exchange it for the same or correct item. We would also appreciate a photo of the item if it is incorrect or damaged.