Returns + Exchanges

Our Policy

Merchandise may be exchanged or returned for merchandise credit within 10 days of delivery. We are unable to accept returns beyond this window.

To qualify, items must be unworn, unaltered and unwashed, with all tags attached. Items may be exchanged for the same style or different merchandise.

How to Start a Return

• Email yvette@yvettemandell.com to request a return authorization (RA) number before sending anything back.
• Write the RA number clearly on the outside of your return box — packages received without a return authorization will be refused.
• We recommend shipping returns with an insured, trackable carrier (USPS Priority Mail, FedEx or UPS). Yvette Mandell is not responsible for packages lost or stolen in transit.

Return Address

Yvette Mandell
Attn: Returns Department
2 Colonial Drive
Newport Beach, CA 92660

Refunds & Shipping Charges

Approved returns are issued as merchandise credit. Original shipping charges are non-refundable, and return shipping is the responsibility of the customer.

Damaged or Incorrect Items

If you receive an item that is damaged or not what you ordered, we are so sorry — email us right away and we will make it right with an exchange at no cost to you.

Final Sale

• All custom orders of any kind are non-refundable and final sale.
• Sale items are final sale.